Emergency Assistance


The City Food Pantry is available for residents in need of emergency assistance. For help, please call ahead during regular business hours.  440-526-4074 
Must provide ID and current proof of residency.

For more ongoing assistance, please call:

South Hills Lend-a-Hand information line: 440-526-0514


There are Utility Assistance programs available that help eligible Ohioans pay their Utility bills. Click on the links below for information.

For help with the application process or information, please schedule an appointment by calling Human Services 440-526-4074.

HEAP - Home Energy Assistance Program

Homestead Exemption Information- Property Tax Reduction

PIPP-Percentage of Income Payment Plan  - extended payment arrangement to help maintain natural gas and/or electric service.

Salvation Army - Utility assistance to stop disconnection of service.

NEORSD Sewer Crisis - (Disconnection Notice) For customers of Northeast Ohio Regional Sewer District.

Cleveland Water Discount Program - Must be a customer of Cleveland Water.


Referrals for counseling services are available for families, children and adults requiring emotional support.

mayor and other people standing in a room filled with canned food

Anyone wishing to make a donation of non-perishable food, paper products, cash or gift cards please call: 440-526-4074.