Outside Resources

The Human Services Department maintains an abundant supply of applications and forms. Feel free to stop by Human Services for any additional help on printing and completing forms, navigating through websites or questions.

Instructions: Select from the links provided to go directly to that website.


ADA - Americans With Disabilities

ADA - Complaint Procedure

Cornerstone Of Hope

Golden Buckeye Card - Ohio Department of Aging

HEAP - Home Energy Assistance Programs

The Home Energy Assistance Program (HEAP) is a federally funded program administered by the Ohio Development Services Agency. It helps eligible Ohioans pay their home energy bill. The benefit is applied directly to a customer’s utility bill or bulk fuel bill. The amount of the benefit is determined by the number of people in the household, the heating source, and the region of residence.

Call HEAP toll-free at (800) 282-0880 during regular business hours (7:30 a.m. to 5:00 p.m.) Monday through Friday.

For the hearing-impaired with a telecommunication device for the deaf (TTD), call toll-free number (800) 686-1557 or in Franklin County, call (614) 752-8808.

Homestead Exemption Information and Forms

Homestead Exemption Facts

The Homestead Exemption allows low-income senior citizens and permanently and totally disabled Ohioans, to reduce their property tax bills, by shielding some of the market value of their homes from taxation.

PIPP - Percentage of Income Payment Plan

The Percentage of Income Payment Plan Plus (PIPP Plus) is an extended payment arrangement that helps Ohioans maintain their natural gas and/or electric service. Regulated gas and electric companies accept payments based on a percentage of the customer’s household income.

The program provides customers with a consistent payment amount year round and customers who pay on-time and in-full receive credit for the balance of their current bill as well as credit to reduce their outstanding balance. Over 24 months, a customer can eliminate their outstanding balance by paying on-time and in-full.

RTA-Regional Transit Authority

Social Security Administration

United Way call 2-1-1

Many People are not aware of this free and confidential service for health and human services. Sponsored by United Way, First Call For Help is a bridge to more than 1,200 agencies serving Cuyahoga County. Information specialists answer calls 24/7 and direct callers to specific helping agencies, click on the link above for more information.


Save a Friend! Tips for Teens to Prevent Suicide (PDF)

Tips for Parents and Educators (PDF)

Preventing Youth Suicide (PDF)

Addressing Grief (PDF)

Drug and Alcohol Recovery Resource & Treatment Servies Directory

Tobacco Quit Line (link)